FAQ

common questions about The Hills

What is The Hills of Harrisonburg?

It’s a family of three apartment communities designed especially with James Madison University students in mind. The Hills features a variety of spacious, furnished apartments with features like in-unit laundry and available hardwood-style floors, plus a full set of community amenities including fitness centers, sports courts, game rooms and social events. All just minutes from JMU, with bus service to campus.

Is The Hills part of James Madison University?

The Hills is a privately owned and professionally managed community. Click here for more information about the management and ownership.

Can I live with friends, or can you match me with roommates?

You can select your roommate(s), or you can apply on your own and we can match you with other students. Applicants answer a short list of lifestyle questions to help in the matching process.

What are per-person contracts?

Instead of requiring all roommates to sign a joint lease, each person at The Hills has their own individual contract, with one person per bedroom. This means you are only responsible for paying for yourself — not your roommates. Even if a roommate moves out or other bedrooms in your apartment are empty, you only pay the rate for your bedroom.

What is included in the rate?

Each resident at The Hills pays a flat rate that includes:

  • A full set of furniture
  • High-speed Internet in each bedroom
  • Water/sewer, trash removal
  • Optional prepaid electricity allowance
  • Washer and dryer in each apartment
  • 24-hour on-site management
  • Community features — fitness centers, sports courts, tanning, etc.

What size are the apartments?

The spacious accommodations at The Hills are all 4-bedroom apartments, with available private bedroom-bathroom suites. Some apartments even feature an extra half-bath.

Are the apartments furnished?

Yes, all apartments at The Hills include a furniture package including a full-size bed, dresser, desk and chair in each bedroom, a leather-style sofa and lounge chair and coffee table, plus a dining table and chairs. To see a sample of the furniture and other finishes, please visit our model apartments.

When do the contracts start and end?

The standard term is August 24, 2018 to August 5, 2019, with payments made in 12 equal installments. Limited semester contracts and other alternate dates may be available; please inquire with our staff.

Can I pay by credit card?

Yes. Residents can pay online 24 hours per day, by credit card or ACH electronic checking. The Hills also offers automatic payment by either credit card or checking account — just fill out one page, one time and payments will be made automatically. There is a convenience fee for one-time online payments, but automatic recurring payments are always free.

Will my financial aid cover charges at The Hills?

Your living costs at The Hills can be covered by financial aid, just like on-campus housing. Any available financial aid funds, after university charges are satisfied, are released to the student for non-institutional expenses, such as off-campus housing. These funds can be used to pay charges at The Hills. Normal payment deadlines will continue to apply.

Is The Hills open to non-students?

Nearly all the residents at The Hills are students at James Madison University and the per-person contracts are also designed with students in mind. Nonetheless, The Hills is an Equal Opportunity housing provider and welcomes applications from non-students. Family members are welcome as well, subject to occupancy limits. Because of the need to match student roommates, non-students must apply together with enough roommates to fill the desired apartment.

What kind of safety and security are provided?

Apartments at The Hills have steel front doors with electronic locks and deadbolts, and most of the apartments have fire sprinklers. The Hills: Northview is a gated community, as well. Management staff are also on-site 24×7 at all three locations and can be reached by a 24-hour phone number.

What are the policies on pets, smoking and guests?

The Hills is pet-friendly in select buildings; restrictions apply. The Hills is a smoke-free community in all indoor areas. Guests are welcome at all times, subject to the consent of apartment-mates and security considerations. Overnight guests are welcome, with limits on the number of days and guests.

Can I park my vehicle at The Hills?

The Hills offers free surface parking for all residents. Limited guest parking is also available at no charge.

What other transportation options will I have?

The Hills is served Monday through Friday by Harrisonburg Transit, as often as every 8 to 15 minutes. Bus routes 7, 9, 12, 13 and 14 stop at The Hills: Northview from 7:20am to 7pm. Bus routes 7, 13 and 14 stop at The Hills: Southview from 7:30am to 6:30pm. Bus route 9 stops at The Hills: Stonegate from 7:20am to 6:30pm.

Can I see a model apartment?

Yes. Please request an appointment for a personal tour, or just stop by to see us and we’ll be happy to show you the community.